Welcome to Tod Novak Group

Customer Ready Business
…..Because Every Customer is Important

If you use the same selling approach with all of your prospects you could be losing as much as 75% of your sales!

In the competitive business world today it is important that your sales force knows “how to” maximize every opportunity with a client or customer. The Novak Groups systematic approach to the sales process is a result of over 20 years of remarkable sales success and real world experience in a variety of industries. At the core of The Novak Groups approach is our customer ready, solution based training. We believe in highly interactive hands on training that allows participants to leave the training ready to immediately use the principles just learned. The Novak Group is a problem solver for your sales force; helping your business increase sales productivity and top-line growth.

We are offer a wide variety of sales related options:

Customized sales training
Sales and marketing strategies
Word of mouth advertising campaigns
Customer research programs
Competition analysis
Sales force management
In the field sales training
Sales force outsourcing

Components of Our Sales Training

Customer Ready Business

Build instant rapport and trust with clients and customers with customer ready business. Dramatically reduce inter-office conflict as well as customer tension with productive communication and relationship building skills.

Customized Sales Training

All training sessions are customized for the needs of your business after an in-depth analysis of your customers, employees and competition

Applies for Every Situation

Our training maximizes every communication with a customer whether its face to face, over the phone or by email. Every contact with every customer or client is important to closing the sale and repeat business.

Easy to Learn, Use and Retain

The focus of our programs is to produce long lasting results by designing tools and training that are interactive, fun, easy to learn, and easy to retain. Our unique, distinctive 2 steps to selling (not 7, 10 or 12 steps) is why The Novak System is used every day by sales professionals across the country.

Effective

All training is designed for the maximum learning experience for the participants. The real world, highly interactive training leaves the participants with a new perspective of sales, anxious to use what they have learned. Most of all, the participants say, this is powerful and fun, I can use what I have learned in every sales scenario.

Proven Sustainable Results

All training is developed by sales experts for long term results. From the initial contact to the close of the sales, the customer or client and their individual needs are put first. Your return on investment will be immediate because participants leave the training ready to immediately use what they have learned.

What People Say:

“Always make yourself approachable, listen to others and close the deal with confidence… that is what I learned in a few short hours. Great training”
Juan Urioste Comcast

“The enthusiasm in the training was contagious, the group participation was fun and easy to retain.” Carmen Shiplet Banker

“I have taken a lot of sales training, but of course they did not make it so simple and easy to remember. I had fun, and will definitely use the workbook and all the valuable tips everyday.” Good job Tod! Xavier Bajana Healthpoint surgical

“Entertaining and informative, I have been to many other seminars and this was the best.”
Nate Noland – Sales supervisor IT

“Like so many people I didn’t think I needed help, but Tod made me realize that I do, I can’t wait to start utilizing what I learned today.”
Adrian Truijillo VP Mortgage lending

“Tod knew what he was talking about; he made it fun and involved the audience.”
Joyce Becerra – Financial Sales Administrator
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“Very different from any other sales presentation I have attended. Very worthwhile.”
Michael Darby – Executive Search Consultant

“Great presentation and will definitely help in my approach since most of my selling is over the phone and by e-mail.”
Tina Cordero – Commercial Account Executive

“Tod said it’s all about the customer and listening is number 1 and I really believe it.”
Ria Botzler- Accountant: CEO Checks and Doublechecks